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How Developing Countries Can Make A Successful Transition To
EGovernance
By: Godwin C. Nwaogwugwu
June, 2006
CEO
ExposureWorld Communications Services
(http://www.exposureworld.net )
What Is E-Governance:
In a
publication by the United Nation’s
Education, Scientific and Cultural Organization (UNESCO), EGovernance
is defined as “The public sector’s use of information and
communication technologies with the aim of improving information and
service delivery, encouraging citizen participation in the
decision-making process and making government more accountable,
transparent and effective.” EGovernance, therefore, involves the
integration of public services to form an open, extensible and
scalable platform for an online, one-stop government improving a
Citizen to Government (C2G), and Government to Citizen
(G2C) communication.
Advantages of EGovernance:
Imagine:
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A government passport office without waiting lines?
-
Bidding for a government contract right from your
home office with your computer?
-
Sending email to a State Governor, and receiving a
response within 1 hour?
-
Logging onto the website of the Ministry of Finance
and downloading a copy of the state budget allocation, and how state
funds are being utilized?
-
An open transparent government where citizens can
interact with public officers 24 hrs a day, seven days a week?
EGovernance if applied well, will:
-
Cut costs through savings in paper, printing, mailing
and personnel
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Improve efficiency by reducing bureaucratic red-tapes
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Facilitate economic development by tapping into the
vast resources available at the ever-growing digital global
community
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Improve citizen participation in governance, and
interaction with public officials.
If
banks could achieve a 24 X 7 banking through Automated Teller Machines
(ATM) and online banking, why shouldn’t governments in developing
countries do same?
Europe Did It..
On December 15, 2004, the Committee of Ministers of the
Council of Europe adopted Recommendation Rec (2004)15 on
electronic governance. One of its recommendations was that "ICT should
be used to improve access to and communication with officials and
elected representatives and to enhance communication within and
between public authorities at all levels"
(Recommendation Rec (2004)15, Committee of Ministers of the Council of
Europe).
European countries embraced EGovernance because it not only improves
open governance, but also a vehicle for economic development.
E-Gov Success Stories Elsewhere:
Bellow
are some instances, where E-governance has been deployed successfully
either at departmental, municipal, state, or national level:
Universities and Colleges
Admission Service, Norway:
From
2000, college applicants could use the internet to file college
applications. The scale of internet use in Norway rose from 17% in
2000 to 96.4% in 2006, saving a substantial amount of work on scanning
and other paper handling.
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