How Developing Countries Can Make A Successful Transition To
EGovernance (Ctd..)
Bridging ‘Information Islands’ Through Integration
Governance refers to the exercise of political, economic and
administrative authority in the management of a country’s affairs,
including citizens’ articulation of their interests and exercise of
their legal rights and obligations. In most developing countries
government exist as a host of ‘information islands’, each ministry
keeping and guarding its own pond of information. For instance, the
Health ministry may keep records of birth, health, and death of
individuals. Finance Ministry keeps records on where the individual
works, where, with whom he/ she lives with, and how much the person
earns. Ministry of Internal affairs keeps records on the individual’s
travel, and immigration, while the justice department keeps record of
the person’s criminal records. All this information is held in
different departments collected for different purposes.
In a
traditional system, information is hardly shared across Ministries due
to lack of integration of various platforms and legal framework for
information sharing. In some cases, it may take months to gather
information on a person, as you may need to move from one department
to another, making independent requests.
EGovernance makes it possible to store information on a set of
computers in an integrated network. With a click of a mouse one can
access information from the various Ministries and present it in a
single report in a matter of seconds. Decision-makers and court
judges become more effective through information sharing. In the
United States, for instance, a traffic court judge can pull up a
defendant’s driver’s record and criminal history during a court
session to help him or her determine a case.
Other
values added by an integrated system include but not limited to:
-
Faster immigration services including issuance of
passports, and visas
-
Computerization of land records leading to better
services to citizens
-
Reduction of corruption through transparent processes
and better tracking methods
-
Employment creation by ensuring efficiency in the
public sector
-
Faster deliver of services such as drivers license
and vehicle registration
-
Better decision-making as a result of better
statistics and records.
The Cost of EGovernance:
In most developed countries, EGovernance is demand-driven, while in
developing countries it is almost totally supply-driven. Therefore,
because of the huge cost of tax-payers money governments will expend
on EGovernance, tax payers in developing countries are almost
suspicious of the drive for EGovernance. While most people agree that
EGovernance is good for developing countries, the big question is who
bears the cost, especially as most developing countries are still
struggling to deliver basic services such as good roads, power,
drinking water, security, and payment of workers salary? Citizens may
tend to believe that spending on EGovernance is being insensitive to
theses basic problems. However, it is like questioning the
effect well-lighten streets will have on crime.
The best-practice in most models I studied suggests a
public-private sector partnership.
The trend is to use private
sector funds by building public-private partnerships. Many plausible
EGovernance projects crumble either due to of lack of adequate
funding, or continuity of government. Therefore, the private sector
need to be involved to bring in private professionalism both in
planning, design, implementation, and post implementation management .
Also, there ought to be user-charges to ensure sustainability.
Conclusion:
Any
reform that ensures transparency in government reduces corruption. If
public corruption is reduced, governments of developing countries will
have more funds to spend on basic services like water, power, and
security. Elimination of inefficiency in the public sector will
increase competitiveness and fuel economic growth leading to the
creation of more jobs. EGovernance is such a vehicle to bring
transparency and improve interaction between citizens and public
officials. It fuels economic development.
References:
1.
United Nation’s Education,
Scientific and Cultural Organization
(http://portal.unesco.org/ci/en/ev.php-URL_ID=12951&URL_DO=DO_TOPIC&URL_SECTION=201.html)
2.
E-Procurement in Government
of Andhra Pradesh, India, 2006
(http://siteresources.worldbank.org/INTEGOVERNMENT/Resources/APeProcurement.doc)
3.
Recommendation Rec(2004)15, Committee of Ministers of the Council of
Europe, (http://www.coe.int/t/e/integrated_projects/democracy/02_activities/01_e-governance/00_recommendation_and_explanatory_memorandum/00Rec_2004_15%20e-gov_Eng_Word.asp#TopOfPage)
4.
Internet World Stats
(http://www.internetworldstats.com/stats1.htm#africa)
5.
Electronic invoicing to the public sector
in Denmark,
by Mikkel Brun (National IT and Telecom Agency) (http://www.epractice.eu/index.php?page=gpcase&case=1967)
6.
An entrepreneurial system for Hungary's
entrepreneurs, by Mate Kertesz, (IDOM 2000 Ltd)
7.
Finding Addresses in Finland,
by ROLF AHLFORS (Population Register Centre). (http://www.vrk.fi)
8.
Electronic voting in Belgium, by
Etienne van Verdegem (Federal Public Service Home Affairs-General
Direction Institutions and Population), (Website:
www.elections.fgov.be)
9.
E-Goverment Assessment, Measuring and
Evaluation System (EGAMES),
by
Judit dr. Berényi (http://www.magyarorszag.hu/rewriter/forumegames/kapcsolat/parbeszed/egames.html)
10.
Malta Online Vehicle License Renewal
(
https://secure.gov.mt/vera/public/default.asp)
11.
Regional
Workshop on Building e-Governance Capacity in African Countries.
Johannesburg South Africa, October 2002
<<Page 1,
Page 2,
Page 3,
Page 4 |